Common queries answered

Frequently asked Questions

We are shipping out order within 2 business days. If you are located in Thailand, you will receive the product within 3-4 business days. For international deliveries the time may vary and take 7-10 days on average. 

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. For more information, please click on the following link:

If you would like to receive a tracking number, please contact us. Depending on your country and location, we can provide the tracking number. 

You can send us a message right here and we are also available via Line or email

Please let us know immediately, so we can try and amend this before the order is being shipped out.

We can ship Pureskin almost anywhere worldwide. If you have any doubts, please contact us first.

If you order multiple items at once and they are all in stock, we will deliver them together. 

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On all orders above $50

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30 days money back guarantee

International Warranty

Offered in the country of usage

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